Request for Proposals No. 1345030 
Selection of a provider for the provision of Call-center services (outsourcing)

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OKPD2 category:
82.20.10.000  Услуги центров обработки телефонных вызовов
Quantity:1 мин
Total price:Price not specified
Currency:RUB
Contract award criteria:Price incl. VAT (show both prices)
Publication date:
Bid submission deadline:27.09.2019 23:59
Last edited:19.09.2019 11:21
Organizer (Initiator):"SDEK-GLOBAL" OOO
Additional info
Per-item bid submission:Not applicable. Proposal shall cover the entire lot.
Hide prices and bidders' names during bids submission period:Yes
Alternative bids
Alternative bid is a bid, of which the terms and conditions differ from those established in the bid-related documents.
:
Yes
Upload of bid-related documents required
Bids not supported with documentation will not be considered.
:
Yes
Payment terms:Deferment of payment
Delivery terms:Average calls: from 2,000 to 5,000 stars per day (increase in volumes is possible). All of the Russian Federation
Georeferencing:Россия, г. Москва,
Comments:
Important points:
1. There is no post processing.
2. Per second billing
3. Conversations less than 10 sec are not paid
4. Serve the price for 1 minute of conversation
5. TCH submitted in the form in the documentation
This request for proposals is not regulated by Art. 447- 449 of the Civil Code of the Russian Federation and is not an offer of the Customer.
The customer has the right to refuse all proposals received for any reason and not to conclude an agreement or to terminate the request for proposals at any time, without bearing any responsibility to suppliers.
Venue of bidding:This call for bids is held in electronic form on the e-marketplace of B2B-Center group (www.b2b-center.ru). Bids shall be submitted in the form of e-document.
Контактное лицо:Филимонова Альбина Шафкатовна

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