| 2427939 / 1 | JSC "ZETTA INSURANCE" | Open tender for the selection of the General Supplier / Suppliers
for the modernization of the telephony platform and the contact center, the provision of technical support and administration of the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Office telephony
| 06.08.2020 17:43
27.08.2020 15:00 | 4/6 | 27.08.2020 14:53 |
| 2427939 / 2 | JSC "ZETTA INSURANCE" | Open tender for the selection of the General Supplier / Suppliers
for the modernization of the telephony platform and the contact center, the provision of technical support and administration of the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Basic functions of the contact center: receiving / routing calls (IVR)
| 06.08.2020 17:43
27.08.2020 15:09 | 4/5 | 27.08.2020 14:46 |
| 2427939 / 3 | JSC "ZETTA INSURANCE" | Open tender for the selection of the General Supplier / Suppliers
for the modernization of the telephony platform and the contact center, the provision of technical support and administration of the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Basic functions of the contact center: call recording subsystem
| 06.08.2020 17:43
27.08.2020 15:02 | 3/3 | 27.08.2020 14:32 |
| 2427939 / 4 | JSC "ZETTA INSURANCE" | Open tender for the selection of the General Supplier / Suppliers
for the modernization of the telephony platform and the contact center, the provision of technical support and administration of the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Softphones
| 06.08.2020 17:43
27.08.2020 15:04 | 3/3 | 27.08.2020 14:34 |
| 2427939 / 5 | JSC "ZETTA INSURANCE" | Open tender for the selection of the General Supplier / Suppliers
for the modernization of the telephony platform and the contact center, the provision of technical support and administration of the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Callback order
| 06.08.2020 17:43
27.08.2020 15:12 | 4/4 | 27.08.2020 14:42 |
| 2427939 / 6 | JSC "ZETTA INSURANCE" | Open tender for the selection of the General Supplier / Suppliers
for the modernization of the telephony platform and the contact center, the provision of technical support and administration of the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Handling chats / email
| 06.08.2020 17:43
27.08.2020 15:14 | 4/4 | 27.08.2020 14:44 |
| 2427939 / 7 | JSC "ZETTA INSURANCE" | Open tender for the selection of the General Supplier / Suppliers
for the modernization of the telephony platform and the contact center, the provision of technical support and administration of the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Outbound dialing system
auction cancelled | 06.08.2020 17:43
27.08.2020 15:08 | 4/4 | 27.08.2020 14:38 |
| 2427939 / 8 | JSC "ZETTA INSURANCE" | Open tender for the selection of the General Supplier / Suppliers
for the modernization of the telephony platform and the contact center, the provision of technical support and administration of the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Screen recording
auction cancelled | 06.08.2020 17:43
27.08.2020 15:10 | 3/3 | 27.08.2020 14:40 |
| 2427939 / 9 | JSC "ZETTA INSURANCE" | An open tender for the selection of the General Supplier / Suppliers for the modernization of the telephony platform and the contact center, the provision of technical support and administration services for the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
WFM
auction cancelled | 06.08.2020 17:43
27.08.2020 15:11 | 4/4 | 27.08.2020 14:41 |
| 2427939 / 10 | JSC "ZETTA INSURANCE" | An open tender for the selection of the General Supplier / Suppliers for the modernization of the telephony platform and the contact center, the provision of technical support and administration services for the platform for JSC IC Alliance and LLC IC Alliance Life for a period of 2 years. / 1 шт.
Quality Management
auction cancelled | 06.08.2020 17:43
27.08.2020 15:12 | 3/3 | 27.08.2020 14:42 |
