Request for Proposals No. 2577994 
Request for proposals for the selection of an outsourcing contact center for work on an outbound project

This call for bids is archived
Participation in bidding is no longer possible. You may wish to check similar calls for bids currently available

Request for proposals for the selection of an outsourcing contact center for work on an outbound project
choosing an outsourced contact center

OKPD2 category:
82.20.10.000  Услуги центров обработки телефонных вызовов
Quantity:1 шт.
Total price:Price not specified
Currency:RUB
Contract award criteria:price excl. of VAT (show both prices)
Publication date:
Bid submission deadline:11.03.2021 17:09 (was extended by 1 h, 9 min, 50 sec)
Last edited:12.02.2021 09:57
Organizer (Initiator):JSC DPD RUS
Additional info
Per-item bid submission:Not applicable. Proposal shall cover the entire lot.
Restriction on submission of a bid higher than previously submitted
Bidding initiator has set a restriction on submission of a bid with a price which is higher than the price of the previous bid submitted by the bidder. Once the bid is submitted, the stated price can not be increased.
:
Yes
Upload of bid-related documents required
Bids not supported with documentation will not be considered.
:
Yes
Ranking of bids
In the course of bidding, a price-based rank (position) shall be assigned to a quotation.
Assignment of the 1st rank (position) to a bid does not imply the bidder's winning, but enhances the bid's preferability for the Buyer when selecting the winner, all other factors being equal.
:
Yes
Minimum bid increment/decrement
The Organizer has established a minimum decrement for a Bidder's changing the total lot price from their previously submitted proposal.
:
1% of total amount
Auto-extension
If within the last 30 minutes of bid submission period a new bid is submitted, then bid submission deadline will automatically be extended by 30 minutes from the time the last bid is submitted.
In calls for bids with bids ranking, bid submission deadline will automatically be extended in the same manner if the rank of a bidder changes.
:
30 minutes
Payment terms:Post-payment upon completion of work, within 10 days after signing the Act.
Delivery terms:According to Tech. assignment
Georeferencing:107023, Moscow, Elektrozavodskaya str., house No. 27, building 8, floor 4, room XVI, room 34
Comments:
Requirements for participants:
1. Experience in the market from 2 years
2. Developed and implemented quality control system for calling customers, including recording all conversations with potential customers.
3. Developed and implemented operator training system.
4. A software product for fixing and storing the results of dialogues with clients.
5. Experience in calling potential clients of legal entities using delivery services
Venue of bidding:This call for bids is held in electronic form on the e-marketplace of B2B-Center group (www.b2b-center.ru). Bids shall be submitted in the form of e-document.
Контактное лицо:Сыченкова Галина Александровна
+7 (495) 775 42 75 доб. 1330 | +7 915 270 45 37 | Galina.Sychenkova@dpd.ru
Елена Глызина
+7 912 20 30 2 50 | Elena.Glyzina@dpd.ru

This call for bids is archived
Participation in bidding is no longer possible. You may wish to check similar calls for bids currently available
  Submit a question
Latest submitted bids
Status of bidding: archived.
Organizer's decision:
The Organizer has announced the results on 25.03.2021 at 10:48
and selected the winner: "GK TELESKRIPT" OOO – (Bidder 2) (Вылегжанин В.А.) submitting a bid dated of 09.03.2021 14:12
Обоснование: Компания ООО "ГТ Телескрипт", соответствует всем требованиям, согласно тех. задания.
Notifications have been sent to bidders.
Total bids: 9. More >>