Multi-Channel call center services (processing of incoming calls, outgoing calls for processing of internet orders, processing of e-mails, processing of messages in messengers, etc.)
Multi-Channel call center services (processing of incoming calls, outgoing calls for processing of internet orders, processing of e-mails, processing of messages in messengers, etc.) Call center Services
OKPD2 category:
82.20.10.000 Услуги центров обработки телефонных вызовов
Bidders can submit a bid for separate items within the call for bids
:
Applicable
Restriction on submission of a bid higher than previously submitted
Bidding initiator has set a restriction on submission of a bid with a price which is higher than the price of the previous bid submitted by the bidder. Once the bid is submitted, the stated price can not be increased.
:
Yes
Upload of bid-related documents required
Bids not supported with documentation will not be considered.
:
Yes
Ranking of bids
In the course of bidding, a price-based rank (position) shall be assigned to a quotation.
Assignment of the 1st rank (position) to a bid does not imply the bidder's winning, but enhances the bid's preferability for the Buyer when selecting the winner, all other factors being equal.
:
Yes
Auto-extension
If within the last 30 minutes of bid submission period a new bid is submitted, then bid submission deadline will automatically be extended by 30 minutes from the time the last bid is submitted.
In calls for bids with bids ranking, bid submission deadline will automatically be extended in the same manner if the rank of a bidder changes.
:
30 minutes
Payment terms:
predominantly post. Payment
Delivery terms:
remotely (according to TK requirements)
Georeferencing:
117639, Россия, г. Москва, ул. Чертановская, д. 1В, корп. 1, этаж 2, пом. ХХll, ком. 4
Comments: on all technical issues related to registration in the system, loading of the display, submission of the offer, you can contact:
Department of work with suppliers:
8 800 555-85-19, + 7 495 989-85-19 ext. 7610
* -If you have problems with the EP, you should contact a representative of the B2B-Center supplier department.
Venue of bidding:
This call for bids is held in electronic form on the e-marketplace of B2B-Center group (www.b2b-center.ru). Bids shall be submitted in the form of e-document.